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Troubleshooting Guide: MacBook Pro Not Turning On


macbook pro trobubleshooting

At Mac.Infinity, we understand the frustration that comes with a non-responsive MacBook Pro, especially when it happens at the most inconvenient times. Apple devices, while generally reliable, can encounter issues that leave you in a bind. In this comprehensive guide, we'll walk you through a step-by-step troubleshooting process to revive your MacBook Pro.

Reasons Behind MacBook Pro Issues

Your MacBook Pro may refuse to turn on due to various reasons. These could include a faulty power cord, charging cable issues, or even hardware or software malfunctions. But fear not! Our guide is designed to help both tech-savvy individuals and those less inclined to navigate these challenges.

1. Check Blank Screen

If your MacBook Pro has a black screen, don't panic. Start by ensuring the brightness is not accidentally set to zero. Adjust the brightness using the sun icon keys on the keyboard. If the screen remains black, proceed to disconnect peripherals, restart the laptop, and listen for any unusual sounds. This helps determine if the issue lies with the screen or the laptop itself.

2. Boot to Recovery Mode

Hearing noises but facing a black screen? Try booting into Recovery Mode by pressing Command + R. If successful, you'll see the macOS utility screen. Reboot, and if the issue persists, move on to the next steps.

3. Ensure Your Mac Has Power

Check your MacBook Pro charger and connections. Ensure both are secure, and inspect the power cord for damage. If there's no response, try another wall socket and consider using Apple-branded cables, as third-party options may not provide sufficient amperage.

4. Go Through a Power Cycle

Perform a power cycle by holding down the power button for ten seconds after plugging in the charger. This simple yet effective solution often resolves startup issues.

5. Reset the SMC

The System Management Controller (SMC) handles crucial settings. If previous steps haven't worked, reset the SMC by unplugging the laptop, holding Shift + Control + Option + Power for ten seconds, then reconnecting the charger.

6. Reset the PRAM / NVRAM

Resetting the PRAM/NVRAM can fix minor issues. Hold down Command, Option, P, and R while turning on the device. Release the keys after the MacBook restarts twice.

7. Unplug Your Accessories

Try booting the MacBook with all accessories unplugged. Disconnect USB devices and printers before restarting. If the issue persists, it may be time to seek professional help.

Seeking Professional Assistance

If all else fails, consider reaching out to a trusted MacBook repair center. Mac.Infinity, located in Funan Mall Level 3 unit 24, also offers convenient doorstep service, assured warranty on repairs, and the use of high-quality parts. Our trained professionals at Mac.Infinity are equipped to handle chip-level logic board repairs.

Why Choose Mac.Infinity in Singapore?


Expert Technicians: Our experienced team is well-versed in handling all Apple device issues, from MacBook display issues, iPhone cracked screens to battery replacements and software problems.

Fast Turnaround Time: We prioritize efficient service, working diligently to diagnose and fix the issues as quickly as possible, minimizing inconvenience.

Competitive Pricing: Our goal is to provide top-notch Apple repair services in Singapore at affordable rates, offering competitive pricing on all services.


At Mac.Infinity, we are committed to bringing your MacBook back to life. Contact us today and experience the difference in service and quality.


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